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Privacy Policy

A comprehensive overview of the practices and policies regarding the collection, use, and protection of personal information on our e-commerce platform, ensuring transparency and compliance with legal requirements.

Our Privacy Policy was last updated on 21 May 2024.

The Privacy Policy is exclusive to the business named O Artesão and explains our procedures concerning the gathering, utilization, and disclosure of your information during your website usage. It also outlines your privacy rights and the legal protections afforded to you.

We utilize your personal data to deliver and enhance the service. By using the service, you consent to the collection and use of information as described in this Privacy Policy.


Interpretation and Definitions
 

Interpretation

 

Words with capitalized initial letters have meanings as defined under the following conditions. These definitions apply equally whether the words are in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

●    "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to O Artesão.

●    "Country" refers to India.

●    "Cookies" are small files by a website that are stored on your computer, mobile device, or any device used to visit that website. These files contain details of your browsing history on that particular website, among other functions.

●    "Device" means any device that can access the Service such as a computer, a cell phone or a digital tablet.

●    "Personal Data" is any information that relates to an identified or identifiable individual.

●    "Service" refers to the Website.

●    "Service Provider" refers to any individual or organization, either a person or a legal entity, that processes data on behalf of the Company. This includes third-party companies or individuals hired by the Company to facilitate the Service, provide the Service on the Company's behalf, perform services related to the Service, or assist the Company in analyzing the usage of the Service.

●    "Usage Data" pertains to data that is automatically collected, either produced through the utilization of the Service or derived from the Service's infrastructure (such as the length of time a particular page is viewed).

●    "Website" refers to www.o-artesao.com, accessible from https://www.o-artesao.com

●    "You" refers to the individual accessing or using the Service, or, if applicable, the company or other legal entity on whose behalf the individual is accessing or using the Service.

Collecting and Using Your Personal Data
 

Types of Data Collected


Personal Data

While using our service, we may request certain personally identifiable information from you, which can be used to contact or identify you. This information may include, but is not limited to:

●    Email address
●    First name and last name
●    Phone number
●    Address, State, Province, ZIP/Postal code, City
●    Usage Data

 

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.


Tracking Technologies and Cookies

 

We use Cookies and similar tracking technologies to monitor activity on Our Service and store certain information. These tracking technologies include beacons, tags, and scripts, which help Us collect and track data to enhance and analyze Our Service. The technologies We use may include:

●    Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can set Your browser to reject all Cookies or to notify you when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting to refuse Cookies, our Service may use Cookies.


●    Web Beacons. Certain pages of our Website and some of our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs). These files enable the Company to perform certan functions, for example, to count users who have visited certain pages or opened an email, as well as, for gathering other related website statistics.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

●    Necessary / Essential Cookies

 

Type: Session Cookies

Issued by: Us

Purpose: Essential Cookies are crucial for providing the Services available through Our Website and enabling You to use its key features. They authenticate users and prevent fraudulent use of accounts, ensuring the functionality of requested services.

●    Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Issued by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

●    Functionality Cookies

Type: Persistent Cookies

Issued by: Us

Purpose: These Cookies enhance the performance and functionality of the Website by remembering Your preferences and choices, such as language selection and login details. These Cookies ensure a more personalized and efficient user experience.

●    Tracking and Performance Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: These Cookies help monitor the Website performance and user interactions, enabling Us to optimize and enhance Your browsing experience. The data collected through these Cookies may directly or indirectly identify You as an individual visitor. This identification occurs because the collected information is usually linked to a pseudonymous identifier connected with the device You use to access the Website. Additionally, We may utilize these Cookies to assess user reactions to new pages, features, or functionalities of the website.


Use of Your Personal Data

 

The Company may use Personal Data for the following purposes:

●    To provide and maintain our Service, including to monitor the usage of our Service.
●    For contractual performance: this involves the development, compliance, and execution of the purchase contract for the products, items, or services You have acquired, or any other contract established with Us through the Website.
●    To contact You: To reach You through email, telephone calls, SMS, or other electronic communication methods, including push notifications from mobile applications, regarding updates or informational messages related to the functionalities, products, or contracted services, including security updates when deemed necessary or reasonable for their implementation.
●  News: We aim to furnish you with exclusive offers, and general information about our products, services, and events that align with your previous purchases or inquiries, unless you have specified otherwise.
●    To manage Your requests: To attend and manage Your requests to Us.
●    For business transfers: We may utilize Your information to assess or execute a merger, divestiture, restructuring, reorganization, dissolution, or any other form of sale or transfer involving some or all of Our assets. This could occur as part of a going concern or as a component of bankruptcy, liquidation, or a comparable proceeding, during which personal data held by Us about Our Website users could be among the assets transferred.
●    For other purposes: Your information may be utilized for additional purposes, including data analysis, identifying usage trends, assessing the effectiveness of Our promotional campaigns, and evaluating and enhancing Our service, products, marketing, and Your overall experience.

We may share Your personal information in the following situations:

●    With Service Providers: We might disclose Your personal information to Service Providers for purposes such as monitoring and analyzing the use of Our service, processing payments, and contacting you.
●    For business transfers: We may disclose or transfer Your personal information in association with, or during discussions of, any merger, sale of company assets, financing, or acquisition of all or part of Our business by another entity.
●    With Affiliates: If We share Your information with Our affiliates, they are obligated to adhere to this Privacy Policy. Our affiliates encompass Our parent company, subsidiaries, joint venture partners, or any other entities under Our control or common control.
●    With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
●    With Your consent: We may disclose Your personal information for any other purpose with Your consent.

 


Retention of Your Personal Data

 

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

 

We will save and utilize Your Personal Data as required to meet Our legal obligations, such as retaining Your data to comply with applicable laws, resolve disputes, and enforce Our legal agreements and policies.

The Company will also store Usage Data for internal analysis purposes. Typically, Usage Data is retained for a shorter duration, unless it's utilized to enhance security, improve service functionality, or legal requirements mandate its retention for extended periods.

 

 

Transfer of Your Personal Data

 

Personal Data, as well as, Your information is processed at the Company's operational offices and other locations where the involved parties handle the processing. This implies that such information may be transferred to and stored on computers situated outside of Your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company is committed to ensuring the secure treatment of Your data in accordance with this Privacy Policy. No transfer of Your Personal Data will occur to any organization or country without adequate controls in place, including stringent security measures for Your data and personal information.


Disclosure of Your Personal Data
 

Business Transactions

In the event of a merger, acquisition, or asset sale involving the Company, Your Personal Data may be transferred. Prior to such transfer and the implementation of a different Privacy Policy, we will notify You accordingly.


Law enforcement

In specific situations, the Company might need to disclose Your Personal Data as mandated by law or in response to valid requests from public authorities, such as courts or government agencies.


Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

●    Comply with a legal obligation
●    Protect and defend the rights or property of the Company
●    Prevent or investigate possible wrongdoing in connection with the Service
●    Protect the personal safety of Users of the Service or the public
●    Protect against legal liability

 

 

Security of Your Personal Data

 

Securing your Personal Data is Our priority. However, it's important to note that no method of transmission over the Internet or electronic storage is completely secure. Despite Our efforts to employ commercially acceptable measures to safeguard Your Personal Data, we cannot ensure its absolute security.


Detailed Information on the Processing of Your Personal Data

The Service Providers We engage with may access your Personal Data. These third-party vendors collect, store, utilize, process, and transfer information regarding Your activity on Our Website in compliance with their Privacy Policies.


Payments

We provide paid products and/or services within the Website. We use third-party services for payment processing (e.g. payment processors like Razorpay).

We do not retain or gather Your payment card information. This data is directly transmitted to Our third-party payment processors, whose handling of Your personal information is regulated by their Privacy Policy. These processors comply with the standards established by the Reserve Bank of India (RBI), which ensures the secure management of payment data.


Children's Privacy

 

Purchase of products on Our Website is intended for individuals aged 18 and above. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and become aware that Your child has provided Us with personal data, please Contact Us. If We discover that We have collected personal data from anyone under the age of 18 without proper parental consent verification, We will take necessary steps to delete that information from Our servers.

Should We have the need to rely on consent as a legal basis for processing Your information, and if Your country mandates parental consent, We may require Your parent's authorization before collecting and utilizing that information.

 


Links to Other Websites

 

Our Website may include links to external websites not operated by Us. Clicking on such links will redirect You to the respective third-party site. We strongly recommend reviewing the Privacy Policy of each site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 


Changes to this Privacy Policy

 

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

Prior to the change taking effect, We will notify You via email and/or a prominent notice on Our Website. Additionally, We will update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


Contact Us

 

If you have any questions about this Privacy Policy, You can contact us:

●    By visiting this page on our website: Contact Us
●    By sending us an email: artesaodegoa@gmail.com
 

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